Samuel Phillips Law firm is one of the first Newcastle law firms to be accredited through the Law Society’s new Conveyancing Quality Scheme (CQS).
Samuel Phillps achieved the accreditation in recognition of the high standards the firm delivers in residential conveyancing, both for buyers and sellers, marking the firm out in the crowded conveyancing market.
Michael Storey, Head of Residential Conveyancing with Samuel Phillips, said: “We believe conveyancing is not something we would wish to ‘commoditise’. Purchasing a home is not only one of the most expensive choices of a lifetime, but it can also be very complex. No homebuyer wants a drawn out process. It’s vital to choose a conveyancer you trust to act efficiently and effectively on your behalf. This CQS accreditation shows that Samuel Phillips has the calibre of staff to deliver for our clients.
“In the last year, we have been instructed to step in where housebuyers have lost patience with the poor service from their original conveyancer. We’ve also been called upon when firms have gone out of business letting clients down mid way through the process. We’re proud that we can offer a value for money service which will meet the client’s conveyancing needs, never mind how complex the process is.”
To achieve CQS registration, Samuel Phillips Law Firm was required to undergo rigorous assessment. The firm will continue to be assessed, and to maintain CQS status is required to undergo compulsory training, self-reporting, random audits and annual reviews. The CQS scheme is open only to members of the Law Society which meet demanding standards. It has the support of the Land Registry, Council of Mortgage Lenders, Building Societies Association, Legal Ombudsman and Association of British Insurers.