TESTIMONIALS

Client Comments Received

We had an excellent working relationship with the Team from Samuel Phillips from the outset of our conversion journey. Every member of the team, without exception, were personable and professional and every query, however small, was promptly dealt with. Special mention must be made of David Laud and Ian Gibson, who worked tirelessly on our behalf throughout the whole process. They instil an air of confidence through their exemplary work ethic and I am looking forward to continuing our relationship with Samuel Phillips to further support our Academy. Highly commendable! - Mr BD

Thank you so much Ingrid for being so knowledgable, efficient, level headed and supportive throughout.
You really made what could have been a complicated and painful process, as straightforward and transparent as it could be.
If you ever require a recommendation, for what it's worth, Annabel & I would be more than happy to provide one.
Thank you again and I'm sure we'll be in touch again.
With very best wishes, Becky

Dear Mr Speker "The words "thank you" seem very inadequate to express my deep appreciation and gratitude for your kind visit, helpful discussion and for attending the professionals meeting. Your follow up letter with details of the meeting was indeed a "masterpiece" a vivid chronological account of what took place.
The successful outcome was more than I dared hope for, and that everything went smoothly was due to your expertise in steering the meeting so skilfully.
Thank you for the great relief that this has given me." - Mrs E

Very Helpful and could understand everything quite easily. I thought my case was dealt with very quickly. Alan Stobart for Mr CR

Michael has given us consistent excellent service – we wouldn’t hesitate to use again and recommend – Michael Storey for Ms AW

Excellent service from your firm, especially Mr Storey who dealt with everything very promptly and efficiently – Michael Storey for Ms FH

I can’t thank Ingrid and Michael enough for making this as painless as possible for me. They covered and dealt with everything. They are an asset to your company – The Michael and Ingrid Show as experienced by Ms SG

Jenny Ann and Staff thank you for all your help I don’t know what I would do without your kindness you have helped me more than words can say - Jenny Goldstein for Mrs P

Very friendly prompt service very professional approach – Reception staff as experienced by Mr GM

I found him (Michael Storey) very professional and easy to approach I felt confident in his abilities. I was pleased with the service he provided, thank you! Michael Storey for Ms RW

A very friendly, outgoing, patient, informative and efficient member of your staff. Ingrid Forshaw – as seen by Mr & Mrs K D

I would recommend Ingrid in this field – my mother has Alzheimers and can get upset when she doesn’t understand. What could have been a very difficult process was very relaxed and went without a hitch. (mum is still talking about those “nice young girls”) The nice young girls were Ingrid Forshaw and Joanne Lisle

So helpful if we couldn’t talk to our solicitor they would try to find out the information we needed and got back to us – Ingrid Forshaw & Michael Storey for Mrs MC and Mr PC

Other recent comments by service.....

Family

"I would rate the service I received as efficient, professional and at the same time friendly - the staff were extremely courteous and understanding."

"Everybody and everything was dealt with efficiently and in a very pleasant manner."

"A prompt, excellent, clear service from Claire with good advice saved me months of stress and heartache which is worth more than anything.(and she saved me a lot of money!). Please pass on my appreciation / gratitude to her."

"I am very happy with the service I received on a very high level in such an upsetting matter."

"Elizabeth was wonderful nothing was too much trouble and she fought all the way for me."

Residential Property

"Both the secretary and the solicitor went out of their way to be helpful and always acted in a way to bring credit to their profession."

"Excellent, friendly, efficient service. As a first time buyer I was very impressed with how clearly things were explained and the patience and professionalism unexpected delays/problems were handled with. Thank you."

"Very good service would always use Samuel Phillips"

"Very Good and professional."

"Very satisfied with service advice and support from Michael Storey."

"I found the service to be excellent and very helpful in all areas. Michael Storey is to be commended for the service he provided."

"We have been very impressed with the quality of service provided. Michael Storey was excellent and we are very grateful for his hard work. We will continue to recommend you to others."

"The sale has been a good experience with very helpful people."

"First class service on our house move thank you for a swift process at a very competitive price."

"Excellent friendly Service."

"An Excellent team effort throughout my time with your firm."

Personal Injury

"I found all the advice I received very useful and all of the staff were friendly and helpful. I would definitely use this firm again."

"Mr Stobart always seemed to have time to explain everything it was a very good experience dealing with this firm and would recommend your firm to others."

"Very impressed with the level of information provided at all times."

"I can’t fault the service provided and the ongoing consistent help and advice from alan stobart."

"Felt confident throughout excellent service Mr Stobart was very approachable – explained everything in simply pleasant terms."

"I would like to thank you and all concerned who worked on my case and managed to get such a good result. Thanks again for everything."

Medical Negligence

"May I take this opportunity to congratulate your firm. We were kept well updated on all aspects of the law and informed of all matters and always guided me in the right direction."

"Very friendly firm. Concise and courteous."

"The firm was very helpful and friendly and in my opinion did everything possible. They kept me up to date with everything. If ever I needed a solicitor again I would certainly get in touch with them."

"Everything was done and explained fully. I was informed on every stage"

Medical Law

Dear Mr Speker "The words "thank you" seem very inadequate to express my deep appreciation and gratitude for your kind visit, helpful discussion and for attending the professionals meeting.  Your follow up letter with details of the meeting was indeed a "masterpiece" a vivid chronological account of what took place.

The successful outcome was more than I dared hope for, and that everything went smoothly was due to your expertise in steering the meeting so skilfully.

Thank you for the great relief that this has given me." 

"I am fully satisfied with the final result. My sincere appreciation goes to Mr B Speker."

"Always a high standard."

Employment Law

"Found everything regarding employment advice excellent and wouldn't hesitate to use the company again in future if needed."

"I found the discussion and guidance helpful, simply but authoritatively put with some humour which helped in the circumstances. Impressed with Mr Gibson's listening skills."

"I thought that Sally was extremely professional, compassionate and understanding. She certainly was with me every step of the way through a very difficult time and I can't thank her enough."

"Excellent throughout."

"Excellent service throughout."

Commercial Law

"Very pleased with the advice I received and will use Samuel Phillips again, it was a pleasure dealing with them."

"I found everyone very helpful. My calls were promptly returned and I felt I was fully informed of how things progressed."

Probate and Wills

"This matter was carried out and completed very satisfactorily an excellent service"

"Friendly and efficient, made me feel at ease"

"Ingrid Forshaw gave first class service and I would recommend your services to others."

"Excellent service very professional."

"It has always been excellent so it could not improve. Ingrid was very approachable and concerned.she is an asset to you."

"Very helpful friendly & professional."

"I am 93 years of age, Have dealt with this firm since 1964 with excellent service at all times I would recommend this firm to others.
“I cannot speak too highly of Ms Forshaw so very pleasant, I could do with a visit from her every week to cheer me up”

"Many thanks I’d been long putting off making a will. Ingrid made it both incredibly easy and pleasant. She was a consummate professional."

"The level of service has always been excellent."

"Service still at same level which is good."

"Excellent service understanding and patient."

"Excellent service."